Contact Us
Before you write
This form is for readers with a question about the review content, corrections, or general feedback on the site. If you are in difficulty with gambling, the form is the wrong place to start. Contact a gambling-support service directly instead, where trained advisers can talk you through your situation without delay. The same applies if you need to exclude yourself from an operator: go to the operator's own responsible-gambling page or customer-support channel, not here.
The team reads and replies in English. If you write in another language, the response may be slower or may not come at all, so keep the message in English to be safe.
What never belongs in a message
Do not send financial details through the form. No card numbers, bank account details, e-wallet identifiers or anything that could be used to move money. The same rule covers passwords, login credentials, PINs and security answers. A support team will never need these to answer a question about a review, and no legitimate request should ask for them.
Document scans are equally off-limits. Do not attach or describe copies of identification, passports, utility bills or any document that could be used to impersonate you. A review-site contact form is not a secure channel for that material, and sending it puts you at risk of fraud. If an operator asks you to verify your identity, that request should come through the operator's own secure systems, not through a third-party contact page.
How the team handles your message
The team reads every message and replies as soon as it can, but turnaround depends on volume and on how clear the enquiry is. A precise subject line and a short description of the issue will get a faster and more useful answer than a long, vague message.
Keep the message to the point: name the casino or the review page you are asking about, state what you believe is wrong or missing, and, if relevant, say what you expected to find. The team cannot act on your behalf with any casino, cannot access your player account and cannot influence a withdrawal or a dispute. The form covers editorial matters on this website only.
If the matter is urgent
For anything time-sensitive about your own gambling account, this form is not the route. Contact the casino operator directly through its own support channels, and, if you are struggling with gambling, speak to a support service first. The team here can help with the accuracy of the reviews, but it cannot intervene in your relationship with an operator.
Treat the form as a correspondence channel for editorial questions. Anything beyond that — financial, legal, account-related — belongs with the operator or with a specialist service, not in a message box on a review site.